Magicard Pronto Printer Colour Alignment Issues

Modified on Mon, 20 Apr 2020 at 02:04 PM

I have attached a photo for you to inspect to compare with your printer, you can see the main platen  roller has a shiny uneven finish instead of the normal clean matt finish. This is because there is printed material on the roller.  If your printer is the same you will need to remove this shiny materiel from the roller before you can continue printing.


The best way to remove  the printed material as recommended by Magicard Is to use sellotape to pull the material off. Stick a strip of sellotape along the length roller and apply pressure with your finger whilst peeling the tape from the roller then keep repeating this process until the complete roller surface is free of material. It can take 10-20 mins to fully remove the material and return the roller back to its original state.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article