Smart 31 Drivers not installing

Modified on Tue, 08 Sep 2020 at 10:12 AM

If your Smart 31 printer drivers are getting stuck on the 3rd step, please follow the guide below. (You will need to have the drivers up to this step for the guide below to work)


    1. Open the control panel and select "Devices and Printers".


    2.  In here you should find your Smart 31 device listed under "Unspecified Devices".


    3. Right click on the device, and choose "Properties"


    4. Click on the Hardware tab and choose "Properties".


    5. In this window select "Change settings" (You'll need administrator access)


    6. Now select the driver tab and choose "Update Driver"


    7. Now follow the next steps to manually install your driver.

        (Browse my computer > Let me pick from a list > Select the printer drivers > click finish)


Your printer driver installation should now be finished and the printer should be connected. If you need any further help with this, please contact us.


Best Regards, 

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