Updating Printer Firmware on Mac on OS 10.9 to 10.14

Modified on Fri, 14 Aug 2020 at 03:24 PM

You must have the corresponding .firm file and store it in an easy location to be able to access it later in this procedure (for example “documents” folder). If you're updating an Evolis Zenius or Primacy and your current firmware version is v.1304 or lower, you must update to v.1506 first before updating to the latest version. 


1 / Open Menu >> System preferences


2 / Click on Printers and scanners


3 / Select the concerned Evolis printer


4 / Click on the utility tab:

 

5 / Click on identify printer.

 

6 / Click on upgrade and browse the folder where it is located the *.firm file (in our example “documents” folder).

 

7 / The firmware upgrade process begins, the printer’s light must flash.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article