Updating Printer Firmware on Mac on OS 10.9 to 10.14

Modified on Fri, 14 Aug, 2020 at 3:24 PM

You must have the corresponding .firm file and store it in an easy location to be able to access it later in this procedure (for example “documents” folder). If you're updating an Evolis Zenius or Primacy and your current firmware version is v.1304 or lower, you must update to v.1506 first before updating to the latest version. 

1 / Open Menu >> System preferences

2 / Click on Printers and scanners

3 / Select the concerned Evolis printer

4 / Click on the utility tab:


5 / Click on identify printer.


6 / Click on upgrade and browse the folder where it is located the *.firm file (in our example “documents” folder).


7 / The firmware upgrade process begins, the printer’s light must flash.

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