Evolis Primacy 2 Firmware Update.

Modified on Wed, 22 Mar 2023 at 02:58 PM

The update of the firmware is performed with the Evolis Premium Suite.

1 Download the file (.firm) from https://myplace.evolis.com/s/product/primacy-2/01t5p00000CXScOAAX?language=en_US&tabset-4085f=2

2 Open Evolis Premium Suite and double-click on the name of the printer.

 Go to Assistance and Maintenance>Software updates>Printer firmware>Start the updates wizard.

3 Follow the instructions and select the file .firm that was just downloaded. 

4 The operation may take up to 1 minute. When the firmware is installed, the printer restarts. The update is complete and the printer is ready for use. 

5 If the printer is not showing a Ready status, this means that the update was not performed correctly or, that the printer is not working properly. Check the connection cables and run a new update.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article