Evolis Primacy 2 Firmware Update.

Modified on Wed, 22 Mar 2023 at 02:58 PM

The update of the firmware is performed with the Evolis Premium Suite.


1 Download the file (.firm) from https://myplace.evolis.com/s/product/primacy-2/01t5p00000CXScOAAX?language=en_US&tabset-4085f=2


2 Open Evolis Premium Suite and double-click on the name of the printer.

 Go to Assistance and Maintenance>Software updates>Printer firmware>Start the updates wizard.




3 Follow the instructions and select the file .firm that was just downloaded. 

4 The operation may take up to 1 minute. When the firmware is installed, the printer restarts. The update is complete and the printer is ready for use. 

5 If the printer is not showing a Ready status, this means that the update was not performed correctly or, that the printer is not working properly. Check the connection cables and run a new update.

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