Fargo HDP5000 Transfer Issues - Image Smudge

Modified on Fri, 08 Jan 2021 at 01:56 PM

Image smudge is where the printed image has a frosted or misty area usually on the leading edge of a printed card


To increase the transfer temperature to get a better transfer do the following..



  1. Browse to the HDP5000 printer driver in Devices and Printers, right click and select printing preferences.
  2. Select the Image Transfer tab.
  3. Increase the Transfer Temperature by 5 degrees and print a few cards to see how they print.
  4. Dwell time is the speed the card rollers over the heated roller. A higher number means it will roll slower and more heat will sink into the card. A small number means slower movement and less heat will sink into the card and decreasing warping.


You can also try adjusting the advanced settings on the card tab > tool box if you need to adjust the transfer offset setting detailed in the PDF





More details about the issue can be found in the attached HID Document


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