Ultima Firmware process

Modified on Thu, 05 Mar 2020 at 04:49 PM

You can find the firmware on our web-site here:




There are instructions how to perform the upgrade, but here it is anyway.


To update your printer firmware.


  1. Download the Ultima_firmware.zip. (you do not need to extract the file)
  2. Download and install the support tool which is downloadable from the same web-page.
  3. Open the support tool and under the (connection) tab select either USB or Ethernet then press the (connect) button.
  4. Next under the (Upgrade) tab navigate to the section (Upgrade printer firmware package) and browse and select the Ultima_firmware.zip
  5. Press the (Upgrade) button to begin upgrading your printer’s firmware.
  6. The screen on your printer will show the printer upgrading and will power itself down once completed. 
  7. Finally power your printer back on to complete the process.

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