Zebra ZXP 1 & 3 Series - Out of Ribbon Error

Modified on Tue, 02 Mar 2021 at 03:54 PM

Things to check.


-  Make sure the smart chip on the ribbon (like phone sim card) is not bent out of position as it needs to make a good contact with the contact point in the printer (marked below in photo).



- power the machine off, remove the ribbon and rub the smart card contact point ( below marked in photo) with a lint free cloth (eg spontex or microfibre cloth)

- The contact block is spring loaded and it can get stuck out of alignment on an old machine. Once cleaned re-insert the ribbon and power the unit back on.


- Check zebra  ribbon part code  is correct type for printer model 


 





There is some more information about the issue here

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