ZC Series How to calibrate your printer

Modified on Fri, 18 Jun 2021 at 02:48 PM

Zebra Knowledgebase article

https://supportcommunity.zebra.com/s/article/Calibrating-Ribbon-Errors-on-ZC100-and-ZC300-Series-Card-Printers?language=en_US

This article outlines the process to calibrate the ribbon errors on ZC100 and ZC300 Series Card Printers.

ISSUE / QUESTION

How to resolve ribbon error codes on ZC100 and ZC300 Series card printer? • Error Code: 5001- Out of ribbon • Error Code: 5007- Ribbon color detection failed on

APPLICABLE TO

ZC100 and ZC300 Series card printers

RESOLUTION / ANSWER

NOTE Zebra card printer driver must be installed on your PC.

Procedure:

On your PC, navigate to Devices and Printers or Printer and Scanners.
Right-click on your card printer model (ZC100 or ZC300), then select Printer Preferences.
Click the Advanced tab located at the top-right panel.
Expand the Sensors and Calibration tab and click Calibration.
In the Calibration section, select Ribbon from the drop-down menu and click the Calibrate button.
A pop-up window appears requiring the ribbon to be taken out from the printer. Please follow the instructions accordingly.
When the calibration process is complete, reinsert the ribbon in the printer.

Helpful Information

ZC ribbon troubleshooting