Magicard DoH 300 - Print fails on creating certificates

Modified on Mon, 19 Dec 2022 at 01:44 PM

If you have an NHS Magocard DOH 300 printer and the Web portal reports the printing  fails on creating certificates try the following..


Make sure security settings are applied as per the below instructions..


 1. In Windows search Control Panel > Devices and printers.

2. Right-click your card printer driver and select 'Printer Properties'
 
3. In the Printer Properties > ‘Ports’ tab make sure enable bidirectional support (tickbox) is ticked
 
 
In Printer properties > ‘Security’ tab ensure ALL groups and users have access to Print, Manage this printer, Manage documents
 

Click Apply / OK to complete the task.

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