Cloud connection issue

Modified on Tue, 14 Nov 2023 at 12:22 PM

If you are having issues connecting to the cloud, this is likely due to being on an outdated version of the EasyBadge software.

To resolve the issue just upgrade to the latest version.

1. Go to the Menu > Registration in EasyBadge and note down your registration key.
2. Now in Windows, go to Control panel > Remove a program > EasyBadge and remove your current version 

Once you have done this, the cloud will start working again, additionally, any future updates can be done instantly from within EaysBadge, you will not have to go through all of these steps again going forward.

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