Smart 50/51/30/31 Printers How to resolve flaring in overlay panel

Modified on Mon, 09 Mar 2020 at 12:28 PM


Flares in composite  Overlay layer are caused because the printer is trying to apply too much heat in one of the card and this can cause the ribbon to crinkle and miss print.


To adjust the Overlay density setting do the following..

1. Insert the supplied driver Installation CD or download from 

2. Browse to the Utilities folder on the CD and run the CardPrinterSetup.exe. or CardPrinterConfig.exe

3. When asked for password just click OK to get passed the message. By default no password is set. 

4. The Utility will connect to the printer and its name will appear at the top of the program. 

5. Centre left will be a picture of a Black and grey test card. Do not worry about the position of this the diagram is only a rough guide. 

6. To the right of the Test card there are the offset values. Look for ‘Overlay Density’

7. Try lowering this setting , so if it is currently a 100 try setting to 50, then click ‘set config’ button ( bottom right)

Try printing your design again. If you still have crinkles try lowering the settings more until the issue is resolved.



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