Adjusting Black (K) Density to resolve poor print on Smart 51

Modified on Wed, 08 Apr 2020 at 11:47 AM

Poor quality in black print can be caused because the printer cannot apply enough heat to the card to get a good transfer.


To adjust the Black density setting do the following..

1. Insert the supplied driver Installation CD or download from this link..


2. Browse to the Utilities folder on the CD and run the CardPrinterConfig.exe. 

3. When asked for password just click OK to get passed the message. By default no password is set. 

4. The Utility will connect to the printer and its name will appear at the top of the program. 

5. Centre left will be a picture of a Black and grey test card. Do not worry about the position of this the diagram is only a rough guide. 

6. To the right of the Test card there are the offset values. Look for ‘Black Density’

7. Try increasing  this setting , so if it is currently a 100 try setting to 150, then click ‘set config’ button ( bottom right)

Try printing your design again and see if the quality improves. If you find you have to increase the value to the maximum setting  (300 or above) this could be an issue with card quality and you could risk damaging the print head if the printer is permanently set to run this hot.

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