Printing issues with IDP printers & EasyBadge 1 + 2

Modified on Mon, 18 Sep 2023 at 01:31 PM

If you are experiencing any issues with your IDP smart series printer, not printing, the first thing to check should be the white RFID tag on the side of the ribbon:



The number highlighted will let you know if the ribbon is compatible with your printer.


Below is a list of all of the ribbon codes and their compatible printers


  • 653361 - SMART 21

  • 650634  - SMART 30/50

  • 659366  - SMART 31/51

  • 659111  - SMART 70

  • 659339  - EasyBadge 1.0



There are other possible codes, the above examples are the main ones you may run into. If your code is not listed, please get in touch by raising a case with support@digitalid.co.uk and attach a picture of your tag and your printer's serial number (underneath printer) and we will be able to check the ribbon compatibility for you.

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