check TPH, TPH not found​ ​

Modified on Mon, 09 Oct 2023 at 11:27 AM

TPH is Thermal Print head. If you open the lid you can check the ribbon connector behind the print head.

It is worth disconnecting and reconnecting to make sure the connection is good. Doing so will often resolve the problem once the printer's power has been cycled. Let me know how you get on.


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